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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris

Chris

December 3, 2025

5  out of  5
rating by Chris
"Erin did it perfect. She reached out thru emails. She provided everything I asked. Not pushy at all. Great person. I already told her we will be together a long time. Hansen should be everybody's choice"
We responded:
"Thank you, Chris! I'm happy to hear that Erin provided you with excellent service and met all your needs. It's wonderful to know you had such a positive experience. If you ever need anything else, feel free to reach out!"
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Chad Siragusa

December 1, 2025

5  out of  5
rating by Chad Siragusa
"I've been a customer pf Grady Hansen and the wonderful team over there for over 15 years. They have always provided the best customer service and help every time I need it."
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Francisco Javier

December 1, 2025

5  out of  5
rating by Francisco Javier
"Erin Hagen has gone above and beyond every time I’ve reached out for assistance. State Farm has been by far the best experience out of all my prior insurance companies."
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Dineshkumar Gupta

November 26, 2025

5  out of  5
rating by Dineshkumar Gupta
"I had the wonderful experience discussing with Grady Hansen State Farm Insurance TEAM. They are very knowledgeable and help with all available options. I was surprised where others could not provide me with my maximum coverage, there comes Erin Hagen and Victoria to help me understand the same price value getting maximum coverage. Truly wonderful and quick response. After discussing all options for almost hours, I got my insurance in few seconds with the best coverage. 5 stars to the Team. Thank you Erin & Victoria."
We responded:
"Thank you, Dineshkumar, for sharing your experience! I'm happy to hear that Erin and Victoria were able to assist you in finding the best coverage at a great value. Our team is committed to providing knowledgeable and efficient service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Microbrew

November 16, 2025

5  out of  5
rating by Microbrew
"I have been with State Farm for over 50 years. This location in Chandler with Grady Hansen for about 25 of those years. Every time I call them for something they are friendly and willing to listen and then help. I highly recommend them for auto and homeowners' insurance. Recent contacts with Josh and Victoria were both great. Thanks to everyone in that office!"
We responded:
"Thank you, Microbrew, for your incredible loyalty over the years! I'm so happy to hear that our team, including Josh and Victoria, has been able to assist you with your insurance needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Vicki Tamburrelli

November 12, 2025

5  out of  5
rating by Vicki Tamburrelli
"Amazing Agent, very knowledgeable and love his friendly staff."
We responded:
"Thanks Vicki!"
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Allan Kiefer

November 10, 2025

5  out of  5
rating by Allan Kiefer
"I worked with Meagan and she was very helpful providing both Home and Motorcycle Insurance. Answered all of my questions and provided a fair premium for my policies."
We responded:
"Allan, thank you for sharing your experience! I'm happy to hear that Meagan was able to assist you with your insurance needs and provide you with a fair premium. We’re always here to help with any questions or future needs you might have!"
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Mauro Segura

November 7, 2025

5  out of  5
rating by Mauro Segura
"Worked with Meagan from Grady's team on some insurance policies and I'm extremely happy with the support and guidance provided. This is a high performing team that has always provided excellent support & fast answers."
We responded:
"Thank you, Mauro! I'm glad to hear that Meagan and our team were able to provide you with the support and guidance you needed. We strive to offer excellent service and quick responses. If you ever need anything else, feel free to reach out!"
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Brent MD

November 7, 2025

5  out of  5
rating by Brent MD
"The Hansen office was awesome to work with! Super helpful, easy to talk to, and made sure I got the best coverage for my needs. I’d definitely recommend them to anyone looking for a reliable insurance"
We responded:
"Thank you, Brent! I'm happy to hear that you found our office helpful and easy to communicate with. It's great to know we could assist you in finding the right coverage. We appreciate your recommendation! Let us know if there's anything else we can do for you."
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Mady Gaines

October 27, 2025

5  out of  5
rating by Mady Gaines
"Very quick response time, attentive to details and help with any questions."
We responded:
"Thank you, Mady! I'm happy to know you appreciated our quick response and attention to detail. We're always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
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Mukunda

October 21, 2025

5  out of  5
rating by Mukunda
"It’s been great experience insuring with Grady team, specially with Josh. Josh is outstanding. Very helpful and even more in bad times. Thank you, Josh!"
We responded:
"Mukunda, thank you for sharing your experience! I'm so happy to hear that Josh has been a great help, especially during challenging times. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Jac Mej

September 23, 2025

5  out of  5
rating by Jac Mej
"Meagan is great at providing information, quotes and finding you the best rates for car insurance, highly recommend."
We responded:
"Thank you, Jac! I'm happy to hear that Meagan was able to assist you with information and quotes, ensuring you got the best rates for your insurance. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Sharon Gates

September 18, 2025

5  out of  5
rating by Sharon Gates
"My family has worked with the Grady Hansen Agency for over 20 years. We have always received excellent customer service and support from Meagan and Josh. They have assisted us in explaining coverages and implementing policies. We have always received prompt responses to all our questions and concerns. It is a pleasure working with this team."
We responded:
"Thank you, Sharon! I'm happy to hear that Meagan and Josh have provided your family with excellent service over the years. It's wonderful to know that their support and prompt responses have made your experience a pleasure. We’re here to help with any future needs!"
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John Utter

September 17, 2025

5  out of  5
rating by John Utter
"I've been doing business with Grady and his staff, Josh and Erin, since 2020. They are top level, always helpful and friendly."
We responded:
"John, thank you for your kind words! I'm happy to hear that you've had such a positive experience with our team, including Josh and Erin. We’re committed to providing helpful and friendly service. Let us know if there's anything else we can assist you with!"
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Charles Halley

September 10, 2025

5  out of  5
rating by Charles Halley
"It has been a year now since I have been with Erin at Grady Hansens State Farm. They are excellent to work with and always have answers to my questions in a very timely manner. There is no one else I would recommend than Grady Hansens State Farm. I deal with Erin, and she is very knowledgeable and always has the answers for me,"
We responded:
"Thank you, Charles! I'm happy to hear about your positive experience with Erin and our team. We strive to provide timely and knowledgeable service, and it's wonderful to know we've met your expectations. If you ever need anything else, feel free to reach out!"
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Brandon Crump

September 3, 2025

5  out of  5
rating by Brandon Crump
"A huge 'Thank you' to Erin Hagen!! Today, I had the pleasure of speaking with Erin to resolve an problem with my homeowner's insurance policy. Erin took the time to listen to exactly what the issue was and resolved my issue within minutes! Erin's friendliness, work ethic and humble personality made my experience stellar! Thank you, Erin!"
We responded:
"Thank you, Brandon! I'm happy to hear that Erin was able to assist you with your insurance issue so efficiently. Her dedication and friendly approach truly make a difference. If you need anything else, feel free to reach out!"
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Chris Wolf

August 18, 2025

5  out of  5
rating by Chris Wolf
"Meagan has been fantastic to work with. Erin is our usual contact and between the 2 of them, we know that every question or request we have is dealt with both urgency and accuracy. They are truly looking after our best interests."
We responded:
"Chris, thank you for your wonderful feedback! I'm happy to hear that Meagan and Erin have been providing you with attentive and accurate service. Our team is dedicated to looking after your best interests. If you have any more questions or need assistance, feel free to reach out anytime!"
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Scott Johnson

August 11, 2025

5  out of  5
rating by Scott Johnson
"I was a 20 year plus customer of Gieco but decided to shop around and stopped into Grady Hansen's office and was greeted promptly. The staff was super friendly and was able to answer all my technical questions about coverage and had exceptional rates. I switched all my insurance policies, Motorcycle, Car, and Home over to State Farm. Grady's staff was super easy to work with and very responsive to emails and phone calls. In our current social environment they were a breath of fresh air. Well done!"
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to hear that our team was able to assist you with exceptional service. It's wonderful to know that you found our rates competitive and our staff responsive. If you ever need anything else, feel free to reach out!"
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Manuel Teran

August 8, 2025

5  out of  5
rating by Manuel Teran
"I have been working with Grady Hansen's office since 2021, and I continue to be impressed by how fast they get things done. Kudos to Erin, with whom I have been working since I reached out to them. As an example, when I got my new car a couple years ago, over the course of an hour I got the insurance part solved with them. They had provided me multiple quotes to choose from and the updated policy so I could walk with my car right away when it was ready at the dealership. We all know that there are many moving parts when purchasing a new car, and I was glad to not have to think a lot about the insurance topic. This is just one of the several exchanges I had with them for auto, rental, storage and own-home policy."
We responded:
"Thank you, Manuel, for sharing your experience! I'm happy to hear that our team, especially Erin, has been able to assist you efficiently since 2021. It's great to know that we could make the insurance process smooth for your new car and other policies. If you ever need anything else, feel free to reach out!"
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Maham Farshidpour

August 6, 2025

5  out of  5
rating by Maham Farshidpour
"Wonderful team and super friendly. Erin and Josh were extremely helpful. They addressed all of my questions. Strongly recommended. 💪"
We responded:
"Thank you, Maham, for your fantastic review! I'm happy to hear that Erin and Josh were able to assist you so effectively. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Marketplace Finds, LLC

July 30, 2025

5  out of  5
rating by Marketplace Finds, LLC
"We love the Grady Hansen team!! Meagan has gone above and beyond for us. Highly recommend them if you are looking for an insurance policy."
We responded:
"Marketplace Finds, LLC, thank you for your wonderful feedback! I'm happy to hear that Meagan and the team have provided exceptional service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Wyatt Rhoades

July 24, 2025

5  out of  5
rating by Wyatt Rhoades
"Josh is the man, he’ll take care of you."
We responded:
"Wyatt, thank you for your review! I'm happy to hear that Josh provided you with great service. Our team is dedicated to taking care of our customers. If you need anything else, feel free to reach out!"
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Cassio Mello

July 23, 2025

5  out of  5
rating by Cassio Mello
"Amazing services and, even more importantly, amazing team! I have been with them for a very long time (10+ years) and they are always great."
We responded:
"Cassio, thank you for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
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Halinda Tenakhongva

July 22, 2025

5  out of  5
rating by Halinda Tenakhongva
"Meagan was so helpful and very informative, made things easy to understand and help my mother and myself get a new policy started."
We responded:
"Thank you for your review, Halinda! I'm happy to hear that Meagan was able to assist you and your mother effectively. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
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adam kabaz

July 7, 2025

5  out of  5
rating by adam kabaz
"This review is for Grady Hansen. Ive reached out to him 3-4 times in the past two years for quotes on auto insurance. He was never pushy to get a deal, very nice, informative and patient so I ended up purchasing a policy through him and now have life and home as well. When i got into an accident 4th of July weekend and couldn’t get ahold of my ID card through State Farms answering service or app. I called him and he took the time out of his Saturday and went into the office to send me my ID card. I don’t write reviews often but when credit is due you give it. Thank you Grady!"
We responded:
"Thank you for such a cool review Adam! And thank you for being a customer!"