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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daya Wilson

June 1, 2025

5  out of  5
rating by Daya Wilson
"Grady and his team are amazing!!"
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Taryn Pollock

June 1, 2025

5  out of  5
rating by Taryn Pollock
"Grady Hansen and his office are the best in the business!!! So thorough and detail oriented and incredibly responsive. Love having them in my corner."
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Dan Stoegbauer

May 30, 2025

5  out of  5
rating by Dan Stoegbauer
"A+ Service. I've been insured with Grady for 25+ years. Always available, friendly, and super knowledgeable. 100% recommend Grady and his team!"
We responded:
"Thanks Dan for taking the time to leave an amazing review!"
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Tommy Stoegbauer

May 28, 2025

5  out of  5
rating by Tommy Stoegbauer
"Grady and his team were great to work with and helped save me money on my car insurance."
We responded:
"Thank you Tommy! We appreciate you and your business!"
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Mauro Segura

May 13, 2025

5  out of  5
rating by Mauro Segura
"Grady Hansen's office & team excel in everything they do. I have worked with them as my primary insurance company for over 10 years now and they have always given me high quality customer service and products, always willing to answer my questions and requests with a high sense of urgency."
We responded:
"Hi Mauro! Thank you so much for your kind words and for being a loyal client for over a decade — we truly appreciate your trust and support. It's always our goal to provide prompt, high-quality service, and it's great to know that commitment has made a difference for you. We look forward to continuing to serve you & all of your insurance needs for many more years to come!"
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Gwen Hodgson

May 13, 2025

5  out of  5
rating by Gwen Hodgson
"Grady has been my agent for years. Through many moves and changes in my family’s needs. He and his office staff have been fantastic and always talked me through my current coverages and things I may want to consider when our family situations changed. I appreciate the care they have always shown us in how I can best protect my property and prepare for the future. Thank you!"
We responded:
"Thanks for taking the time to share your 5-star insurance experience with us, Gwen! It means a lot to us that you’ve trusted our team here at Grady Hansen State Farm through all of life’s changes over the years. We’re always here to make sure you feel supported, informed, and confident in your coverage as your needs evolve. We will always be there for you!"
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Kristi Hansen

May 13, 2025

5  out of  5
rating by Kristi Hansen
"Love this office and all the wonderful people that work there!"
We responded:
"Thanks Kristi!"
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alma lamont

May 12, 2025

5  out of  5
rating by alma lamont
"Nicest people I ever met in my life. Especially Grady. His office crew are awesome so friendly and respectful"
We responded:
"Thank you so much Alma! We are lucky to have you as an awesome customer!"
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Vicki Tamburrelli

May 7, 2025

5  out of  5
rating by Vicki Tamburrelli
"Amazing Agent, very knowledgeable and love his friendly staff."
We responded:
"Thanks Vicki!"
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Cristen Grove

May 7, 2025

5  out of  5
rating by Cristen Grove
"The best! Grady Hansen's office helped us pick the best insurance options for our younger drivers. We really feel like he took the time to answer all our questions and saved us money in the process. We are so grateful to have him as our agent."
We responded:
"Thank you Cristen for taking the time to share your experience! We appreciate you!!!!"
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Stephanie Smith

May 7, 2025

5  out of  5
rating by Stephanie Smith
"Grady Hansen has been our family’s insurance agent for years. We can always count on him to take the time to talk things through so that we can make the best decision for us. I highly recommend Grady and his team"
We responded:
"Thank you Stephanie for the kind words and continued business! We appreciate you!!!"
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amy robinson

March 30, 2025

5  out of  5
rating by amy robinson
"Meagan and the team have been fantastic! Quick to respond and making us feel like it’s not just about selling us, it’s about insuring us!"
We responded:
"Amy, thank you for taking the time to recognize Meagan!!!! These are different times for our industry and we are doing our best to help our customers navigate these new waters! "
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Eddie R

March 28, 2025

5  out of  5
rating by Eddie R
"It's been many years since I was last with State Farm. Decided to make the move back and glad I did. Meagan Williams since the very first email has been absolutely terrific to work with. Very responsive, knowledgeable and efficient. She answers all the questions quickly. Got set back up with State Farm and very happy and glad I did. Grady's agency has always employed the best agents in my opinion. Trying to figure out why I ever left in the first place."
We responded:
"Eddie thank you so much for these kind words! We try our best and the recognition means more than you know! "
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Nataraj Hegde

October 8, 2024

5  out of  5
rating by Nataraj Hegde
"It was an excellent experience working with Meagan Williams from Grady Hansen office. I switched back to State farm after having bad experience with my current provider. Meagan had everything done within 2 days. I really appreciated her prompt response."
We responded:
"Hi Nataraj! I'm so glad to hear about your excellent experience with Meagan here at Grady Hansen State Farm! It’s great that she was able to get everything sorted out so quickly, especially after your previous challenges. Prompt insurance service can really make a difference, and it sounds like Meagan delivered exactly that. Thank you for sharing!"
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Jim

October 3, 2024

5  out of  5
rating by Jim
"I couldn't be happier with this office. Erin is very quick and efficient. She's awesome!"
We responded:
"Thank you so much for taking the time to share your 5-star insurance review, Jim! We’re thrilled to hear that you’ve had such a positive experience with Erin. Her quick and efficient service really makes a difference. If there’s anything else we can help you with, just let us know!"
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Jim Hansen

October 1, 2024

5  out of  5
rating by Jim Hansen
"My experience with Erin Hagen has been excellent. I've been with State Farm several years and have acquired a bunch of things that require insurance. Each step of the way, Erin educated me on the options and provided competitive pricing for each item that I needed insured. In the one instance she couldn't provide me insurance, she referred me to a great reference. I think what stands out most to me is Erin is local and I can call her whenever I have a question and actually speak to her. She's always pleasant to deal with and talks to me like a normal person. I highly recommend her for your insurance needs. On a side note, there is no relationship between me and Grady Hansen. I did try and get a discount for the same last name but that is not a thing. 😂"
We responded:
"Jim, thank you so much for your kind words! We’re thrilled to hear that Erin has provided you with excellent service and valuable education throughout your insurance journey. It’s great to know you appreciate her local presence and approachability. We’re here to support you anytime you need assistance! And thank you for clarifying the last name connection—humor is always welcome! If you have any more questions or need further assistance, don’t hesitate to reach out. We truly appreciate your recommendation!"
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Ben

October 1, 2024

1  out of  5
rating by Ben
"State Farm canceled my insurance coverage completely because I requested a new windshield. Even though I had glass coverage. Said I was too “high risk” even though I wasn’t in an accident. Windshields crack, especially from Arizona freeways. They sent me a letter in the mail telling me they won’t cover me anymore. No personal explanation or anything. Terrible service and you’re better off with any other insurance company."
We responded:
"Ben, thank you for sharing your concerns. I'm truly sorry to hear about your experience with State Farm corporate, and I understand how frustrating this situation must be for you. Unfortunately, decisions like these are made at the corporate level and are based on their internal policies. At our local agency, certain aspects of your situation were beyond our control however I want to assure you again that we are committed to addressing the issues within our control. Please know that I’m here to support you and address any questions you may have. Your feedback is important, and I would be happy to assist you in exploring your options."
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John

September 13, 2024

5  out of  5
rating by John
"Thank you Erin for great service. You saved me a bundle. Good people."
We responded:
"Thank you so much for the 5-star insurance review, John! "
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Karen Jeanette Rios

July 23, 2024

5  out of  5
rating by Karen Jeanette Rios
"Meagan has been absolutely wonderful and amazing! I was looking for rental insurance for the first time and found a plan that worked for me. She was very helpful and patient as she helped me figure and understand things. Meagan also was able to assist with a binder for some items that I wanted insured but had never done so before. She made the process easier for me. I also ended up having a better deal on my auto insurance so I fully switched to State Farm. Thanks again for all your help, Meagan!"
We responded:
"Hi Karen! I will be sure to share your kind words with Meagan! She will really appreciate your insurance shout-out, so thank you so much!"
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Vanessa romero

June 25, 2024

5  out of  5
rating by Vanessa romero
"This by far is the best experience I’ve had with an insurance company not to mention the best deals for car insurance cheapest I have found actually. Meagan has been such a pleasure to work with very helpful, attentive, and knowledgeable would highly recommend StateFarm for your insurance needs ."
We responded:
"Thank you so much for taking the time to share your positive insurance review, Vanessa! We appreciate the support!"
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Matthew

June 21, 2024

5  out of  5
rating by Matthew
"Grady and his team are the best around."
We responded:
"Thanks Matthew! I am lucky to have the team I do!!!!"
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Shawn Hooper

June 19, 2024

5  out of  5
rating by Shawn Hooper
"Mr Hansens state farm office have been so knowledgeable and polite in helping me and my mother with our vehicle insurance needs and I would recommend there wonderful team to anyone"
We responded:
"Thank you Shawn! We appreciate you!!!!"
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Kelly Robinson

December 6, 2023

5  out of  5
rating by Kelly Robinson
"Grady is the best agent ever. His staff is just as great. Josh is very helpful!"
We responded:
"Thank you for taking some time to leave feedback Kelly! We appreciate you!"
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Nick Williams

October 26, 2023

5  out of  5
rating by Nick Williams
"Whenever I need a policy for renter's/car insurance, this place has my back. They always answer the phone and are prompt with emails and have great customer service. I'll be going to them for all my insurance needs!"
We responded:
"Thanks Nick! We appreciate you!"
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lillie lewis

October 20, 2023

5  out of  5
rating by lillie lewis
"Erin was kind, helpful, and transparent making the process of getting a quote and switching my insurance very smooth and worry free"
We responded:
"Thank you Lillie! Erin is awesome and we are lucky to have her!"