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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Miles

John Miles

March 5, 2026

5  out of  5
rating by John Miles
"Had the pleasure of working with Victoria, she was knowledgeable and took the time to figure out what was best for me. Wish she would have reached out sooner! Saved me a ton of money."
We responded:
"Thank you, John! I'm glad Victoria could provide you with the right solutions and help you with your insurance needs. We appreciate your feedback. If there's anything else you need, just let us know!"
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Nancy Zygutis

February 27, 2026

5  out of  5
rating by Nancy Zygutis
"Big shout out to Josh Thank you for solving my problem with renter's insurance Josh step up to ensure all my issues were resolved,I really appreciated it and thanks again Nancy Z"
We responded:
"Nancy, thank you for your wonderful feedback! I'm happy to hear that Josh was able to assist you with your insurance needs. We appreciate your kind words and are always here to help. Let us know if there's anything else we can do for you!"
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Ethan Hoff

February 24, 2026

5  out of  5
rating by Ethan Hoff
"Great customer support and service! Meagan was quick to respond and with kind and thoughtful responses making it a breeze getting my car insurance set up."
We responded:
"Ethan, thank you for your wonderful feedback! I'm happy to hear that Meagan provided you with quick and thoughtful support while setting up your insurance. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Deb Farrell

February 10, 2026

5  out of  5
rating by Deb Farrell
"I am truly happy with this agency. I work with Erin Hagen. She is so nice & responds quickly. All of my questions are always answered and explained in a timely manner. I highly recommend their services."
We responded:
"Hey Deb! Erin really enjoyed helping you and appreciates your kind words. She’s glad she could answer all your questions about your RV and auto coverage quickly and clearly. It’s great to hear you’re happy with the experience and recommend the services. Thank you for sharing!"
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Greg Duchesne

February 3, 2026

5  out of  5
rating by Greg Duchesne
"Josh & the rest of the agents helped us file paperwork, switch our coverage to another car until we found another vehicle & were prompt in returning our calls when questions came up about what to do."
We responded:
"Thank you, Greg! I'm happy to hear that Josh and the team were able to assist you with your coverage needs and provide prompt responses to your questions. We’re always here to help with any future insurance needs or questions you might have!"
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Allan Milloy

February 2, 2026

5  out of  5
rating by Allan Milloy
"Been with Grady Hanson State Farm since moving to Az in 2010. Whenever I have problems Megan and the rest of his staff are always ready to help quickly and correctly! Thanks Grady and his team!"
We responded:
"Thank you, Allan! I'm happy to know that Megan and the team have been able to assist you effectively since 2010. Your trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Darrin Jackson

January 22, 2026

5  out of  5
rating by Darrin Jackson
"I’ve been with Grady Hansen (State Farm Insurance) for a few years now. His Staff (Erin) has been great!! Great experience!! Thank you!!"
We responded:
"Thank you, Darrin! I'm happy to hear that you've had a great experience with our office and that Erin has been helpful. We appreciate your continued trust over the years. Let us know if there's anything else we can do for you!"
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Iasonas Hadjichristodoulou

January 21, 2026

5  out of  5
rating by Iasonas Hadjichristodoulou
"Grady Hansens Agency has been very helpful to me answering my questions and responding early. Also lowered my premium slightly after some new moves which is very helpful."
We responded:
"Thank you, Iasonas! I'm glad our office could assist you with your questions and make adjustments to your premium. It's great to know that our efforts have been helpful. If you need anything else, feel free to reach out!"
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Arturo Armendariz

December 20, 2025

5  out of  5
rating by Arturo Armendariz
"Excellent customer service i had 2000 questions and 2000 questions were answered thank you.."
We responded:
"Arturo, thank you for your fantastic review! I'm glad we could answer all your questions and provide the excellent service you deserve. If there's anything else you need, feel free to reach out anytime!"
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Chris

December 3, 2025

5  out of  5
rating by Chris
"Erin did it perfect. She reached out thru emails. She provided everything I asked. Not pushy at all. Great person. I already told her we will be together a long time. Hansen should be everybody's choice"
We responded:
"Thank you, Chris! I'm happy to hear that Erin provided you with excellent service and met all your needs. It's wonderful to know you had such a positive experience. If you ever need anything else, feel free to reach out!"
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Chad Siragusa

December 1, 2025

5  out of  5
rating by Chad Siragusa
"I've been a customer pf Grady Hansen and the wonderful team over there for over 15 years. They have always provided the best customer service and help every time I need it."
We responded:
"Thank you, Chad, for your loyalty and kind words! I'm happy to know that our team has consistently provided you with excellent service over the years. We truly appreciate your trust in us. If there's anything you need, feel free to reach out anytime!"
Profile photo of Francisco Javier

Francisco Javier

December 1, 2025

5  out of  5
rating by Francisco Javier
"Erin Hagen has gone above and beyond every time I’ve reached out for assistance. State Farm has been by far the best experience out of all my prior insurance companies."
We responded:
"Francisco Javier, thank you for your wonderful feedback! I'm delighted to hear that Erin has consistently provided exceptional service. It's fantastic to know that your experience with State Farm stands out among your past insurance providers. If there's anything else we can do for you, just let us know!"
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Dineshkumar Gupta

November 26, 2025

5  out of  5
rating by Dineshkumar Gupta
"I had the wonderful experience discussing with Grady Hansen State Farm Insurance TEAM. They are very knowledgeable and help with all available options. I was surprised where others could not provide me with my maximum coverage, there comes Erin Hagen and Victoria to help me understand the same price value getting maximum coverage. Truly wonderful and quick response. After discussing all options for almost hours, I got my insurance in few seconds with the best coverage. 5 stars to the Team. Thank you Erin & Victoria."
We responded:
"Thank you, Dineshkumar, for sharing your experience! I'm happy to hear that Erin and Victoria were able to assist you in finding the best coverage at a great value. Our team is committed to providing knowledgeable and efficient service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Microbrew

November 16, 2025

5  out of  5
rating by Microbrew
"I have been with State Farm for over 50 years. This location in Chandler with Grady Hansen for about 25 of those years. Every time I call them for something they are friendly and willing to listen and then help. I highly recommend them for auto and homeowners' insurance. Recent contacts with Josh and Victoria were both great. Thanks to everyone in that office!"
We responded:
"Thank you, Microbrew, for your incredible loyalty over the years! I'm so happy to hear that our team, including Josh and Victoria, has been able to assist you with your insurance needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Vicki Tamburrelli

November 12, 2025

5  out of  5
rating by Vicki Tamburrelli
"Amazing Agent, very knowledgeable and love his friendly staff."
We responded:
"Thanks Vicki!"
Profile photo of Allan Kiefer

Allan Kiefer

November 10, 2025

5  out of  5
rating by Allan Kiefer
"I worked with Meagan and she was very helpful providing both Home and Motorcycle Insurance. Answered all of my questions and provided a fair premium for my policies."
We responded:
"Allan, thank you for sharing your experience! I'm happy to hear that Meagan was able to assist you with your insurance needs and provide you with a fair premium. We’re always here to help with any questions or future needs you might have!"
Profile photo of Mauro Segura

Mauro Segura

November 7, 2025

5  out of  5
rating by Mauro Segura
"Worked with Meagan from Grady's team on some insurance policies and I'm extremely happy with the support and guidance provided. This is a high performing team that has always provided excellent support & fast answers."
We responded:
"Thank you, Mauro! I'm glad to hear that Meagan and our team were able to provide you with the support and guidance you needed. We strive to offer excellent service and quick responses. If you ever need anything else, feel free to reach out!"
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Brent MD

November 7, 2025

5  out of  5
rating by Brent MD
"The Hansen office was awesome to work with! Super helpful, easy to talk to, and made sure I got the best coverage for my needs. I’d definitely recommend them to anyone looking for a reliable insurance"
We responded:
"Thank you, Brent! I'm happy to hear that you found our office helpful and easy to communicate with. It's great to know we could assist you in finding the right coverage. We appreciate your recommendation! Let us know if there's anything else we can do for you."
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Mady Gaines

October 27, 2025

5  out of  5
rating by Mady Gaines
"Very quick response time, attentive to details and help with any questions."
We responded:
"Thank you, Mady! I'm happy to know you appreciated our quick response and attention to detail. We're always here to assist with any questions you may have. Let us know if there's anything else we can do for you!"
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Mukunda

October 21, 2025

5  out of  5
rating by Mukunda
"It’s been great experience insuring with Grady team, specially with Josh. Josh is outstanding. Very helpful and even more in bad times. Thank you, Josh!"
We responded:
"Mukunda, thank you for sharing your experience! I'm so happy to hear that Josh has been a great help, especially during challenging times. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Jac Mej

September 23, 2025

5  out of  5
rating by Jac Mej
"Meagan is great at providing information, quotes and finding you the best rates for car insurance, highly recommend."
We responded:
"Thank you, Jac! I'm happy to hear that Meagan was able to assist you with information and quotes, ensuring you got the best rates for your insurance. We appreciate your recommendation! If you need anything else, feel free to reach out."
Profile photo of Sharon Gates

Sharon Gates

September 18, 2025

5  out of  5
rating by Sharon Gates
"My family has worked with the Grady Hansen Agency for over 20 years. We have always received excellent customer service and support from Meagan and Josh. They have assisted us in explaining coverages and implementing policies. We have always received prompt responses to all our questions and concerns. It is a pleasure working with this team."
We responded:
"Thank you, Sharon! I'm happy to hear that Meagan and Josh have provided your family with excellent service over the years. It's wonderful to know that their support and prompt responses have made your experience a pleasure. We’re here to help with any future needs!"
Profile photo of John Utter

John Utter

September 17, 2025

5  out of  5
rating by John Utter
"I've been doing business with Grady and his staff, Josh and Erin, since 2020. They are top level, always helpful and friendly."
We responded:
"John, thank you for your kind words! I'm happy to hear that you've had such a positive experience with our team, including Josh and Erin. We’re committed to providing helpful and friendly service. Let us know if there's anything else we can assist you with!"
Profile photo of Charles Halley

Charles Halley

September 10, 2025

5  out of  5
rating by Charles Halley
"It has been a year now since I have been with Erin at Grady Hansens State Farm. They are excellent to work with and always have answers to my questions in a very timely manner. There is no one else I would recommend than Grady Hansens State Farm. I deal with Erin, and she is very knowledgeable and always has the answers for me,"
We responded:
"Thank you, Charles! I'm happy to hear about your positive experience with Erin and our team. We strive to provide timely and knowledgeable service, and it's wonderful to know we've met your expectations. If you ever need anything else, feel free to reach out!"
Profile photo of Brandon Crump

Brandon Crump

September 3, 2025

5  out of  5
rating by Brandon Crump
"A huge 'Thank you' to Erin Hagen!! Today, I had the pleasure of speaking with Erin to resolve an problem with my homeowner's insurance policy. Erin took the time to listen to exactly what the issue was and resolved my issue within minutes! Erin's friendliness, work ethic and humble personality made my experience stellar! Thank you, Erin!"
We responded:
"Thank you, Brandon! I'm happy to hear that Erin was able to assist you with your insurance issue so efficiently. Her dedication and friendly approach truly make a difference. If you need anything else, feel free to reach out!"